Testimonials

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Our Happy customers had this to say

“Thank you for the alarm installation. I would just like to thank Garth for the manner in which he completed his work processes under quite trying conditions. I was very impressed with his clear explanations and use of the Garrison system. I will certainly give positive feedback to others regarding your system and company..”
Jerrianne W
Thanks for all your work…awesome!
Glenda & Sam
Thanks very much for assisting our electricians with phone communication to one of your technicians. Very much appreciated.
Carl Mac Innes and Annette M.

“We had our alarm upgraded a couple of weeks ago and I wanted to commend you on your impeccable service. From Ray as first point of contact, to Greig during the consultation process and Gary on installation your customer service, knowledge, seamless installation, prompt service and enthusiasm was outstanding. Sadly it is a rare occurrence these days to uncover a company such as yours and what a breath of fresh air it is to experience it. Well done you guys, you deserve to do well, don’t change a thing!”

Tania
“Thanks very much for all the hard work that you have put into clearing up any problems we have.”
Wendy, Monitor NZ
Really pleased. Technician was on time, and did a great job. Very happy so wanted to give you a big thank you.
P. Christian (via phone)
“I am delighted with the alarm and what a marvelous man the technician is! No mess, didn’t have to clean up- very pleased.”
Mrs Thomas (via phone)
Note of accolade, lovely job.
Julie S.
Thank you very much for your work at St Stephens. I have been really impressed with the efficiency and organization demonstrated especially in regard to the relatively tight time frames.
Chris C.
“Your service has been excellent over the last few years, please forward my thanks to the technician  for his excellent work. [/fusion_text]“
Matthew B
I would just like to thank you, especially the technicican who installed an alarm system today for ABACUS Counselling Training & Supervision. He worked around us all day efficiently, has done a seamless and extremely tidy job, explained well at the end the ins and outs of the system. I had to convince him to accept a coffee! And even then he did not stop. Obviously his skill and manner reflects well on your company, and am very pleased we have chosen you as our supplier.
Paul L.
Thanks for the great service today from Gareth, he was great, he did a really good job, and nice to deal with and no mess to clean up either. Thanks again. [/fusion_text]
Shirley C.
Thanks so much. You were spot on with your instructions but had a fiddle around and threw in a star and it worked. Will arrange for one of your guys to come in at some stage to sort it all out, but in the meantime we are eternally grateful to be sleeping again! Thank you.
Mary S.
Thank you very much for the follow up email and the professional service received to date. We appreciate you getting back to us so swiftly to arrange a meeting time and for all your help.
Tracey & Hamish
Thank you so much, you’ve been great as always!
Simon L., Quinovic
Thanks go out to you for such awesome service.
Tim & Dana
Your technician did a good job and was very thorough.
Angela P.
When was the last time someone said you were WONDERFUL!
Maureen, Ray White Ltd
Amazing job guys. Extremely professional.I have had to deal with a few trades and you guys were just too good. Put everyone else to shame. Thanks.
Mark S.
I would like to personally send my congratulations to your company for employing such a competent and well-mannered Gentleman in Ray. By far the most outstanding sales and support person I have had the pleasure of dealing with in probably about five years or more.
Amanda & David K.
Garth did a great job and we were very happy with his work.
Even more wonderful now! Thank you- I think I have said it before, but your service is amazing.
Tamara W. - Property Manager, Ray White Ltd
I would just like you to know that when I rang your company I spoke to a man by the name of Ray who was extremely helpful and dealt with my enquiry in a very pleasant and professional manner. I found his attitude extremely first rate and feel that I should give credit where credit is due.
Thank you for everything. My mother spoke very highly of you.
Maree M.
Thank you for sending the warranty agreement. Best I have seen, so well done. Your company is very professional.
Mark S.
Installation guy was great, he did a good job!
Simon A.
“Thank you Garrison, and in particular the technician for the prompt and professional service and installation.”
Dave M.
“Just wanted to say how pleased we were with the technician installing our alarm yesterday. He was extremely thorough, courteous and considerate of being in our home, and wouldn’t stop for a cup of tea.”
Catherine W.
Thank you for the great service provided. You did a great job and you were fantastic!
Kelly H.
Service all completed and were very good. Much appreciated. [/fusion_text]
A. Chung
Thanks for the excellent service, you guys were fantastic. [/fusion_text]
Maarten & Melissa H.
Thanks for the great service, I will make sure I recommend you to anybody else who needs an alarm. [/fusion_text]
Martin & Victoria B.
Garrison Alarms installed a very comprehensive alarm system in our property which could be considered as a rather taxing task given the complexity of our property. Nonetheless the installation was done with a high degree of professionalism and efficiency. I personally would recommend Garrison Alarms to anyone, and have already advised other friends and colleagues who are interested in getting an alarm to approach Garrison. I have no hesitation in suggesting to use Garrison Alarms friendly and extremely professional service.
Mr. C.J. Anderson
Just to say a huge thank you to Garrison Alarms, namely Mark (whom I dealt with on the telephone) and the technician (who came around to service my alarm). I am extremely impressed with the level of contact I received and the information I was given regarding my alarm. I was kept fully informed of the process and costs at all times and both of the people I dealt with were thoroughly knowledgeable in their field and pleasant to deal with. What could have been a very long and expensive problem was dealt with accurately and efficiently. There were no hidden costs or fees and all options were fully explained. Customer service like this doesn’t come along everyday and I thought it was important to recognise this by sending my note of appreciation and you can be sure I will be in tough again when we are ready to upgrade or extend our system. [/fusion_text]
Victoria M.
I have to say I am very impressed with the standard of your customer services. Thank you very much indeed!
T. Irwin
I would like to relay my appreciation to Ray and the rest of the team at Garrison for an upgraded alarm system well earned. Both Karen and I have found this new system a breeze to use, which has lifted a weight off our shoulders. I would also like you to thank Haydn for a marvelous job well done, and he’s an asset to the company.
P. Baldwin (via phone)
“Just a quick thank you, firstly for completing the installation within 4 days of our first contact, but also to the installer who did an excellent job. Very impressed with how efficient and tidy the work was carried out.”
Ben C.
I am a very happy customer, Sam did a great job, and overall I’m happy with Garrison. Thank you very much.
G. Chong (via phone)
It was a pleasure working with Garrison.
D. Sheppard (via phone)
All of us agree that you guys are the best an offer such a good service. We are all very impressed and excited about working with you more.
Cheryl wanted to pass on a message to the entire Garrison Team, thanking all of them for such wonderful service all round.
Cheryl H. (via phone)
Please thank your installers for turning up when they said they would and leaving the place as they found it.
J. Addington
Thank you so much to you and your team for installing our alarm and for making it so easy. You are a fabulous person to deal with, warm and helpful manner and they both got the job done with such ease. It has been a long time since I have had an amazing customer services experience, where I really felt my needs were being taken care of and nothing was a problem and if there was, a solution was provided. Thank you for everything, it has been a pleasure.
Could I state in writing how impressed I was with the service and professionalism of your company as represented by yourself  and the technician. The speed and efficiency with which you arranged the installation and with which the technician completed the job were first class and much appreciated. I have no hesitation in recommending yourselves and Garrison Security to anyone looking for security services.
L. Matthews
Thank you for the work, its been going great.
Caren R.
It is great being able to log in and see that things are okay, thanks.
Rebecca C. - Nutrition research Manager, Fonterra Brands
Mark arranged for Haydn to come, and we experienced outstanding customer service from Garrison Alarms. Your webpage should have a testimonials section to relay this information to potential clients. I have gone on to constantly recommend Garrison Alarms to friends and colleagues.
D. Holme
In the completion of our payment arrangement I thank you for being a very understanding and professional company, although I have struggled with a lot of my payments, you have always found a way to understand and find a solution for us all. I will recommend your company to anyone that is looking for a state of art alarm system and a state of art company to got along with it.
B. Hazell